Support

Need help with the CORTEX AI Excel Web Add-in or CORTEX? Submit a request and our team will get back to you — typically within 1–2 business days.

How can we help?

Need help with the CORTEX AI Excel Web Add-in or CORTEX? We’re here to help. Use the form to submit a support request and our team will get back to you as soon as possible.

When describing your issue, please include any error messages, the steps to reproduce, and a screenshot if applicable — it helps us resolve things faster.

Response time

We aim to respond to all support requests within 1–2 business days.

Prefer email?

You can also reach us directly at info@processiqcompany.com.

Support Request

Tell us what you need

Share as much detail as you can — error messages, steps to reproduce, and a screenshot if applicable — and we'll get you back up and running.

Email us
info@processiqcompany.com

Response time
Within 1–2 business days